Refund & Cancellation Policy

Last updated: January 1, 2026

Non-Refundable Circumstances

Refunds are not available under the following conditions:

1. First Two Months of Treatment

The first two (2) months of any treatment plan arestrictly non-refundable under any circumstances.

This includes (but is not limited to):

Change of mind
Sensitivity to pricing or promotions
Deciding not to continue treatment after ordering

This policy is enforced to ensure fairness across patients and to prevent abuse of introductory pricing.

2. Orders Begin Processing Immediately

Once you submit your intake and complete payment:

Your order is considered actively in process
Medical and pharmacy resources are immediately allocated

At this point, your order cannot be canceled or refunded, regardless of whether you complete the intake or proceed with treatment.

3. Subscription Charges

By enrolling, you authorize recurring billing.

Charges already processed are final and non-refundable
Cancellation only stops future billing cycles
Failure to use the service does not qualify for a refund

4. Prescription Products (No Returns or Refunds)

Once prescribed or dispensed:

Medications cannot be returned or refunded
Orders cannot be canceled once approved
Shipments cannot be intercepted, modified, or recalled

Limited Refund Eligibility

Refunds are issued only under the following conditions:

1. Medical Ineligibility

If a licensed Society provider determines you are not eligible before a prescription is issued, you may receive a full refund.

However, refunds will not be granted if:

Information was omitted or inaccurately provided
Eligibility changes due to incomplete or misleading intake responses

2. Verified Billing Error

A refund may be issued in the case of:

Duplicate charges
Incorrect billing amounts

All billing claims are reviewed and verified before approval.

Chargebacks & Payment Disputes

By completing your purchase, you agree to this policy and acknowledge that:

Initiating a chargeback for a valid chargeviolates these agreed terms
Society will provide documentation including:

Intake submission records
Provider review activity
Order processing timestamps

Fraudulent or abusive disputes may result in:

Permanent account restriction
Denial of future service

We strongly encourage contacting us first to resolve any issue.

How to Request a Refund or Support

To request support or submit a valid refund claim:

Society Customer Support

Email: support@societyofyou.com
Phone: (888) 584-5602

Request must:

Be submitted within 28 days of the charge
Include sufficient detail for verification

Cancellation Policy

You may cancel your subscription at any time.

However:

Cancellation only applies tofuture charges
Orders already placed or processed will not be refunded
Active orders cannot be stopped once in progress

Shipping Policy

Once approved by a provider:

Orders are processed and shipped within 2–3 business days
Delivery times may vary by pharmacy and carrier

All shipments are discreet.

Service Area

Society operates exclusively within the United States.

We do not ship internationally.

Acknowledgment

By completing your purchase, you confirm that you:

Understand that this is a medical service with prescription fulfillment
Agree to all billing, refund, and cancellation terms above
Accept that processed orders are final

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Refund Policy

* Individual results may vary, and not all patients will qualify for treatment. Always consult a licensed healthcare provider before starting or modifying any medical treatment.

Society facilitates access to consultations with independent, licensed healthcare providers who evaluate each patient and determine eligibility for treatment. Prescription products require an online medical evaluation. Medications are prescribed by independent physicians and dispensed by licensed U.S. pharmacies or a patient's preferred pharmacy. Only a qualified healthcare provider can determine whether a treatment is appropriate for an individual's specific medical needs.
Providers are licensed in the state where the patient is located at the time of consultation, and availability may vary by state.
Society's services are intended for individuals 18 years of age or older. Age verification may be required as part of the intake process.
‍Society partners with licensed U.S. pharmacies. Certain treatments may include compounded medications, which are not FDA-approved and have not been evaluated by the Food and Drug Administration for safety, efficacy, or quality. Compounded medications may be prescribed by a healthcare provider based on individual patient needs or during periods of drug shortages. FDA-approved GLP-1 medications—such as Ozempic® (semaglutide), Wegovy® (semaglutide), and Zepbound® (tirzepatide)—are not compounded. Society is not affiliated with, endorsed by, or sponsored by the manufacturers of these products. All trademarks and brand names belong to their respective owners.
GLP-1–based treatments may carry risks, including the potential for thyroid C-cell tumors. These medications should not be used by individuals with a personal or family history of medullary thyroid carcinoma (MTC) or Multiple Endocrine Neoplasia syndrome type 2 (MEN 2). Please consult a healthcare provider for complete prescribing and safety information.
Prescription medications are dispensed only when determined appropriate by a licensed healthcare provider following an online medical evaluation. No prescription is guaranteed, and treatment decisions are made solely at the prescriber's clinical discretion.
Statements on this website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Images shown are for illustrative purposes only; actual product appearance may vary.