By enrolling in or using the services provided through Society (the “Service”), you acknowledge that you have read, understood, and agree to the terms of this Telehealth Informed Consent. Your continued use of the Service constitutes your informed consent to receive healthcare services via telehealth.
If you do not agree with this Telehealth Informed Consent, you should not enroll in or use the Service.
Purpose
The purpose of this Telehealth Informed Consent (“Consent”) is to provide you with information about the use of telehealth in the delivery of healthcare services and to obtain your informed consent to receive such services from licensed physicians, physician assistants, nurse practitioners, or other qualified healthcare professionals (collectively, “Providers”) through the Society platform.
Nature of Telehealth Services
Telehealth involves the delivery of healthcare services using electronic communications, information technology, or other means between a healthcare provider and a patient who are not in the same physical location. Telehealth services may include, but are not limited to:
Review of medical history and health information
Diagnosis and treatment of medical conditions
Treatment may include prescription medication if clinically appropriate
Follow-up care and patient education
Secure messaging, audio, or video communications
Transmission of medical records, images, or other health data
Alternative methods of care, such as in-person visits, may be available to you, and you may choose these alternatives at any time by discussing them with your Provider.
Your Relationship with Society
Society is a technology platform that facilitates access to healthcare services. Society:
Is not a healthcare provider and does not practice medicine.
Does not control or interfere with the clinical judgment of Providers.
Connects you with independent, licensed medical groups and Providers.
Facilitates prescription fulfillment through licensed U.S. pharmacies.
Any medical care or treatment you receive is provided solely by the independent medical groups and Providers. These entities, along with participating pharmacies, are considered third-party beneficiaries of this Consent. By using the Service, you establish: 1. A provider-patient relationship with the medical group and/or Provider who delivers your care. 2. A customer relationship with Society for access to the technology platform and any non-medical products or services offered.
Anticipated Benefits of Telehealth
Potential benefits of telehealth include:
Improved access to healthcare services.
Greater convenience and reduced need for travel.
Timely evaluation and treatment and nhanced continuity of care.
Increased ability to communicate with Providers.
Potential Risks of Telehealth
While telehealth offers many benefits, there are potential risks, including but not limited to:
Limitations in the ability to perform physical examinations.
Possible delays in diagnosis or treatment.
Technical failures or interruptions in communication.
Inaccurate or incomplete information affecting clinical decisions.
Limited access to your full medical history.
Potential privacy or security breaches despite safeguards.
Regulatory limitations that may restrict certain treatments or prescriptions in specific jurisdictions.
No specific results or outcomes from telehealth services can be guaranteed, and your condition may not improve or could potentially worsen.
Technology and Communications
Telehealth services may involve the use of electronic systems, which incorporate security protocols designed to protect your privacy. However, as with any technology, there is a risk of technical failure or unauthorized access.
You acknowledge that:
Electronic communications may be used for consultations, follow-ups, and care coordination.
Providers may send you messages, reports, or emails through the Service.
It is your responsibility to monitor and respond to these communications promptly.
Society and the Providers are not responsible for any consequences resulting from your failure to review or respond to such communications.
Privacy and Confidentiality
Your personal and health information will be handled in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), and Society’s Privacy Policy.
Your information may be shared, as permitted by law, for purposes of:
Treatment
Payment and billing
Healthcare operations
Pharmacy fulfillment
Administrative and regulatory compliance
Prescriptions and Pharmacy Services
If medically appropriate, Providers may prescribe medications. Prescriptions are fulfilled by licensed U.S. pharmacies. Certain treatments may involve compounded medications, which:
Are not evaluated or approved by the U.S. Food and Drug Administration (FDA).
May be prescribed based on individual patient needs or drug shortages.
May differ from FDA-approved medications.
Only a licensed Provider can determine whether a prescription is appropriate for you.
Alternatives to Telehealth
You have the right to seek healthcare services through traditional, in-person methods at any time. Telehealth is voluntary, and you may withdraw your consent at any time by discontinuing use of the Service and notifying your Provider.
Emergency Situations
Telehealth services are not intended for emergency care. If you believe you are experiencing a medical emergency, you should:
Call 911 immediately, or
Seek care at the nearest emergency room or urgent care facility.
No Guarantee of Results
You understand that:
No guarantees or assurances have been made regarding the outcomes of telehealth services.
Medical decisions are based on the information you provide and the clinical judgment of your Provider.
Your condition may not improve and could potentially worsen despite treatment.
Acknowledgment and Consent
By enrolling in or using Society’s services, you acknowledge and agree that:
1. You have read and understood this Telehealth Informed Consent. 2. You voluntarily consent to receive healthcare services via telehealth. 3. You understand the potential benefits and risks of telehealth. 4. You understand that Society is not a healthcare provider and does not practice medicine. 5. You consent to the use and disclosure of your health information as described. 6. You understand that you may withdraw your consent at any time by discontinuing use of the Service. 7. You agree to receive communications from Providers through the Service. 8. You understand that prescriptions, if issued, are at the sole discretion of the Provider.
Contact Information
If you have questions about this Telehealth Informed Consent or need assistance, please contact us at:
This Telehealth Informed Consent is intended to comply with applicable federal and state telehealth laws and regulations. However, requirements may vary by jurisdiction, and additional state-specific disclosures may apply.
* Individual results may vary, and not all patients will qualify for treatment. Always consult a licensed healthcare provider before starting or modifying any medical treatment.
Society facilitates access to consultations with independent, licensed healthcare providers who evaluate each patient and determine eligibility for treatment. Prescription products require an online medical evaluation. Medications are prescribed by independent physicians and dispensed by licensed U.S. pharmacies or a patient’s preferred pharmacy. Only a qualified healthcare provider can determine whether a treatment is appropriate for an individual’s specific medical needs.
Society partners with licensed U.S. pharmacies. Certain treatments may include compounded medications, which are not FDA-approved and have not been evaluated by the Food and Drug Administration for safety, efficacy, or quality. Compounded medications may be prescribed by a healthcare provider based on individual patient needs or during periods of drug shortages. FDA-approved GLP-1 medications—such as Ozempic® (semaglutide), Wegovy® (semaglutide), and Zepbound® (tirzepatide)—are not compounded. Society is not affiliated with, endorsed by, or sponsored by the manufacturers of these products. All trademarks and brand names belong to their respective owners.
GLP-1–based treatments may carry risks, including the potential for thyroid C-cell tumors. These medications should not be used by individuals with a personal or family history of medullary thyroid carcinoma (MTC) or Multiple Endocrine Neoplasia syndrome type 2 (MEN 2). Please consult a healthcare provider for complete prescribing and safety information.
Statements on this website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Product packaging and appearance may vary.
